Delivery

WHITE NEISH DELIVERING FASHION WITHIN AUSTRALIA & WORLDWIDE.

Within Australia - Deliveries for orders over the value of $100 are free.

Orders under $100 will incur an $8 delivery charge.

Want it quickly? Select the option Express Post $14.95.

IN-STORE COLLECTION for orders placed online is FREE, yes that’s right FREE.
Simply pop into the store @ 33 Mann Street, Gosford NSW 2250 and collect your order.
We’ll pop you an email once your order is picked n packed & ready for collection.

Special T&C’s for IN-STORE COLLECTION:

  • Orders will only be held for collection for 14 days unless otherwise agreed. Goods will be returned to stock and unfortunately NO refund will be given.

WhiteNeish.com.au  is not responsible for any additional charges incurred for shipping orders internationally. Please note all international customs charges and taxes are payable by the receiver.

All orders will be sent via Australia Post and a tracking number will be provided post-dispatch.
Once your order leaves for delivery, WHITE NEISH is not responsible for any delays incurred by Australia Post however we will do our best to provide any information from Australia Post has in regards to your parcel.

Orders placed before 5 pm each working day will be dispatched the same day and delivery to all major metro areas and capital cities in Australia usually takes between 1-3 business days.
All other areas within Australia can take between 1-7 business days.

Orders placed on the weekends will be handled first thing each Monday and dispatched the same day, delivery estimated between 1-3 business days (all capital cities and major metro areas)

Orders placed on public holidays will be handled on the next working day and dispatched the same day, delivery estimated between 1-3 business days (all capital cities and major metro areas).

INTERNATIONAL ORDERS

INTERNATIONAL ORDERS will incur a $25 delivery charge, standard international postage.
Should the buyer wish to pay an additional fee to track n trace order, this option is also available.
International orders will be shipped via Australia Post, delivery times are dependent on the country of destination however general delivery window is between 3 -14 working days.   

If WHITE NEISH receive any International Orders marked ‘Return to Sender’ and not claimed at the international destination, the order will be refunded and the stock returned online.

WHITE NEISH customers will be charged any expenses incurred from customs including freight fees.
If the customer wishes for the International Order to be re-dispatched, this will be at the expense of the customer and will payment is required by PayPal or Credit Card prior to being dispatched

IMPORTANT NOTE: By Australian Law, WHITE NEISH is required to declare the exact value of all items ordered and to mark the parcel as dutiable ‘merchandise’.

WHITE NEISH is also prohibited by law from marking the order as a ‘GIFT’, even if the order is placed with the intention of sending to a gift to an international recipient.